Where Do These People Come From?

I've decided that the customers at the West LA store are much worse than the ones at Canoga Park. I happen to be the manager to take a call today from a customer and this is how it went....

Blair: This is Blair! How can I help you?

Caller: Blair! Are you a manager?

Blair: Well yes sir..they transferred this call to a manager so yes I am a manager.(I get this everytime I answer the phone and it is because I'm a female..I'm serious).

Caller: I need you to help me. I need youth baseball pants for a child who is 4 ft tall. I've been on hole for 15 minutes and I'm getting very frustrated and I'm about to call Sports Chalet.

Blair: I'm sorry about that sir, but have you really been on hold for 15 minutes?

Caller: It doesn't matter. Can you help me? I need you to help me. I need these pants. I need you to find them for me. I need you to find someone to help me or you help me yourself.

Blair: Hmm..okay, well let me go back to that department and see what I have for you.

I put the customer on hold and I walk back to the baseball department...

Blair: What size did you say you needed?

Caller: I don't know. I am the customer and you are the store you are suppose to answer my questions. You guys should be trained on what a large or a small is in size.

Blair: Umm sir..kids come in all different shapes and sizes. Some are small and some are large. Some are fat and some are skinny. Some are short and some are tall. I can't guage what size your child will wear if I don't have them in front of me. But let me go back and check to see how many sizes of each we have.........Yeah, we've got xsmall, small, medium, large....and so on.

Caller: Well, WHAT SIZE SHOULD I GET?

Blair: Hmmm...small...yeah, small sounds perfect!

Caller: Very good then. Do you have belts?

Blair: Yes, we have belts but they are bought separately.

Caller: What colors?

Blair: I'm not sure..I believe red and black. Yes..red and black.

Caller: YOU DON"T HAVE BLUE?

Blair: Umm..I just said we have red and black.

Caller: That sucks! Okay, well I am coming in there. Will you be there when I come in?

Blair: Actually sir, I'm going home right after this call but someone else will be here. Bye!

That last part was a lie. I actually had 5 more hours of my shift left....haha! I hate people!